Shipping Policy

Thank you for shopping at Rolla Antique Mall. We are committed to delivering your order promptly and transparently. Please read our shipping policy carefully before placing your order.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next available business day. You will receive an email confirmation once your order has been dispatched.

Delivery Time

Once dispatched, orders are typically delivered within 4–5 business days. Delivery times may vary depending on your location and courier availability. Please note that business days exclude weekends and public holidays.

Shipping Rates

We offer FREE shipping on all orders! No minimum order value required — free shipping is automatically applied at checkout on every order, every time.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the status of your delivery through the carrier's website.

Shipping Restrictions

We currently ship to addresses within the United Kingdom. If you are located outside our standard shipping zones, please contact us before placing your order to discuss available options.

Delays and Exceptions

While we make every effort to meet the estimated delivery times, delays may occasionally occur due to high order volumes, adverse weather conditions, or circumstances beyond our control. We appreciate your patience and will keep you informed of any significant delays.

Damaged or Lost Shipments

If your order arrives damaged or does not arrive within the expected timeframe, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your shipment or our shipping policy, please do not hesitate to get in touch with our customer support team. We are happy to assist you.

For any shipping inquiries, please contact:
Rolla Antique Mall
Address: 12020 Dillon Outer Dr, Rolla, MO 65401, United States
Email: support@rollaantiquemall.com
Phone: +1 573-368-5747
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed